A preferred form of contract prepared by us will ensure that the ongoing performance and availability of the equipment’ is tied to measurable parameters with cost penalties if not achieved. It will identify costs clearly with comprehensive coverage and include for all call-backs 24 hours per day/7 days per week with defined response times to be met. All recommended periodic tests and inspections and certification thereof are also included. The contract will also dictate performance criteria in terms of serviceability, traffic and equipment operation etc. It will also allow for all remedial work required-to make good all maintenance deficiencies reported to the Contractor.